Publications
"Listening in the Workplace"
"Understanding Your Sleep Struggles"
"Understanding Your Sleep Struggles"
The Key to Collaboration, Trust & Productivity
Staten House Publishing 2025
"Understanding Your Sleep Struggles"
"Understanding Your Sleep Struggles"
"Understanding Your Sleep Struggles"
Shared Lessons from an Insomniac
Staten House Publishing 2025
"Avoiding Change Fatigue"
"Understanding Your Sleep Struggles"
"Has Customer Service Been Forgotten?"
Facility Management Journal
September-October 2016
"Has Customer Service Been Forgotten?"
"The Next Generation of Facility Managers"
"Has Customer Service Been Forgotten?"
Facility Management Journal
May-June 2011
(Publisher’s Award Recipient)
"The Next Generation of Facility Managers"
"The Next Generation of Facility Managers"
"The Next Generation of Facility Managers"
Canadian Facility Design & Management September 2004